

Your comments are valuable to us as we continuously strive to improve the guest experience. We truly appreciate your understanding and kindness in sharing your feedback with us. Thank you for bringing this to our attention. We will investigate this matter further to ensure that our service is consistently delivered to all our guests. Regarding the inconsistency in the tea service at the Jamboree, we apologize for any confusion caused. Rest assured that we take these matters seriously and will make every effort to prevent such occurrences in the future. We understand that this put a damper on your experience, and we appreciate your patience as we worked to address the situation promptly.

We apologize for the issues you encountered with the plumbing during your stay. We will pass along your kind words to him and the rest of the team. The bright and airy atmosphere certainly adds to the enjoyment, and we're glad that Royson provided welcoming and attentive service. We're delighted to hear that you and your family enjoyed breakfast at the Jamboree restaurant and had a positive dining experience. We appreciate your kind words about our hotel being a nice family-friendly option and its excellent location, with convenient transportation and attractions within walking distance.
